# Drupal managed services

Our support and optimization practice is a well-oiled machine — we find a security issue on 99% of the Drupal sites we take over.

## Managed Services for unrivaled 24x7 support, maintenance, and optimization.

Our support packages are fully customizable for each organization, and can be changed or canceled for any reason (or no reason) with thirty days' notice. We aren't a cell phone company: you're free to walk away any time.

We are experts on Acquia and Pantheon, as well as custom hosting platforms in use by our clients.

### Strategic support

A full suite of support options for Drupal handling complex front end, back end, integration, and compliance needs.

### Support & Optimization

Speed up progress on your top site goals. Tap into specialized Drupal expertise exactly where you need it most.

### Why brands work with Third and Grove for Drupal support, maintenance, and optimization:

#### 01 Dedicated team
A single point of contact, the same project manager, and the same technical architect work on your account.

#### 02 24/7/365 support
Call our dedicated emergency hotline number at any time. There will be a staff engineer working on your issue immediately.

#### 03 Peace of mind
When weekly security patches are announced, we determine if there is any impact to your site. If there is, we hotfix your site proactively, without you even asking.

#### 04 Get the best
We are the leading contributor to Drupal itself, helping to write the version of Drupal every Drupal site uses.

#### 05 Migration planning
We plan for upgrades from Drupal 7 to 8 or 9, and make sure the entire process is seamless.

#### 06 Tire-fire compatible
We didn’t build most of our support clients' sites. We use a unique audit process to surface risks, get up-to-speed, and deal with the technical debt of sites that weren’t following best practices.

## OUR WORK IN ACTION

2000% Increase in sales Creating the ultimate inspiration for bakers

412% increase in site conversions Enabling the clean energy revolution

363% Increase in gated content downloads Putting the "human" back in HR

## No sweat, we’ve done this before.

WE'VE DONE THIS BEFORE

182 Sites launched

COMMUNITY LEADERS
11k Contributions to Drupal

JUST THE RIGHT SIZE
50 TAG team members

“It’s a rare opportunity that an agency like TAG can fit in so well with our in-house team.”
Steve Reichgut
Director of Web Engineering & Web Operations, Benefit Cosmetics

## Our Best Thinking

Why You Need a Drupal Certified Partner

[How to Get Your Ongoing Support and Optimization Efforts Unstuck](/content/insights/support-optimization-efforts-unstuck/index.html)

[Do's and Don'ts of GitHub Copilot (For Drupal Developers)](/content/insights/dos-and-donts-github-copilot-drupal-developers/index.html)

[What to Do After a Website Disaster](/content/insights/what-do-after-website-disaster/index.html)